History

“PT EMS Indoappliances” is establish on June 29th, 2001 – has neverthless gained significant trust as holder of an outstanding status as a strategic business partner, namely as the exclusive distributors in the most healthy and profitable division within Electrolux Group of Sweden. The corporate launch took place at Aryaduta Hotel Jakarta on 27 September 2001 under the theme of “ EMS – a Partnership for standards”.

Building on its strong foundation, EMS managed the Leisure Appliances Division (MiniBars, MiniSafes, Wine Cellars) and the Medical Systems Division (Cold Chain, Blood Chain, Blood Safety, and Medical Refrigeration). In 2003, the global rebranding to “Dometic” further strengthened the company’s product positioning in Indonesia, particularly in medical systems and hospitality solutions.

EMS is owned and is run by professionals with a very long experience working for Electrolux Indonesia and will consistently maintaining the same atmosphere with a greater challenge and higher growth. Keeping full dedication, trust and commitment as our priority, we are confident that EMS will become a globally healthy company.

PT EMS Indoappliances is the Exclusive Distributor of B Medical Systems in Indonesia and Timor Leste. With more than two decades of experience in medical refrigeration, EMS has been a trusted partner of the Ministry of Health since 2001, supporting national immunization and healthcare programs. Our portfolio includes Cold Chain systems, Medical Refrigerators, Medical Freezers, and Transport Boxes designed to meet international standards and ensure the integrity of temperature-sensitive medical products.

In alignment with the commitment of the Ministry of Health of the Republic of Indonesia to eliminate Tuberculosis (TB), PT EMS Indoappliances further expanded its contribution to national healthcare programs by collaborating with CapitalBio Technology. This strategic partnership enables EMS to support advanced diagnostic solutions that enhance early detection, accelerate treatment decisions, and improve disease control outcomes. Through this collaboration, EMS demonstrates its proactive role in supporting public health initiatives and contributing to Indonesia’s TB elimination targets.

Managed by experienced professionals with strong industry expertise, EMS continues to uphold its core values of professionalism, integrity, and long-term partnership. With a clear vision for sustainable growth, PT EMS Indoappliances remains committed to delivering innovative, reliable, and internationally standardized solutions to advance quality healthcare services throughout Indonesia.

Our Values

Honestly

Is the foundation upon which EMS is built. It is one the core values that links each of us. Our solid reputation for honesty is the sum of the performance of the men and women of EMS, and it creates successful long-term relationship with our customers, open communication, a strong sense of being a ‘family’ and a better overall work environment.

Entrepreneurship

Action speaks louder than words. EMS is known to be very focused on our customers’ business and our own. We want to prove to our customers, everyday, that we are committed to their success. We have created an environment in which innovations can thrive, helping our customers and ourselves to improve.

Responsibility

Responsibility is a key word in EMS. Decisions in EMS are made at the lowest possible level, where the necessary insight is available. We offer our employees ownership of the company and in return receive commitment, responsibility, loyalty and initiative. This make us serve our customers better.

Quality

We conduct ourselves professionally, promise only what we can deliver and deliver what we promise. We do not only adhere to the highest standards of our business, we often create them through our passion for quality.

Enthusiasm

We put this particular value as a key element in implementing our action to be taken since we believe that ‘Nothing-great-was-ever-achieved-without-Enthusiasm’.

Vision

To Sustain a Healthy and Wealthy Entities

Mission

People Development is a very Valuable Asset of the Company Equal Opportunities for Advancement.

Trust building with our Customer and Principal.

Open mind, Simple in Operation, Advance, Communicative, Team Work and Result Oriented.

Discipline in our Operation Non-Bureaucratic Policies.

Willingness to Change.

COMPANY TIMELINE

2001

EMS Indoappliances, PT established & Official announcement was conducted in Aryaduta Hotel Jakarta & Transition brand from Electrolux to Dometic.

2015

Transition brand from Dometic to B Medical System.

2016

EMS Foundation established

2017

Principal choose Indonesia as the host for the Global Launch event, and entrusted the PT EMS Indoappliances Team as the committee to manage the product release.

2022

The rules for TKDN program regulated in Indonesia, we start to produce products with local content and local assembly to strengthen the domestic economy.

distribution & installation

We distribute our products to all regions in Indonesia and ensure it reaches even to the most remote areas. We have strong commitment to contribute to the healthy Indonesia program. And also We are ready to do the installation and provide training for our products and services.

iso certificate

2016

ISO 9001:2008 Certification

2018

ISO 9001:2015 Certification

2020

ISO 14001:2015 Certification

2022

ISO 45001:2018 Certification

Good Distribution Practice for Medical Devices (CDAKB) Certification

2024

ISO 13485:2016 Certification

ISO 37001:2016 Certification

2025

Good Manufacturing Methods of Medical Devices (CPAKB) Certification